Who we are
InvoicePilot is an online invoicing platform designed to help freelancers, agencies, consultants, and small businesses create, manage, and send invoices.
In this Privacy Policy, “InvoicePilot”, “we”, “us”, and “our” refer to the InvoicePilot website and services available through invoicepilot.in.
Information we collect
The information we collect depends on how you use InvoicePilot.
Account information
When you create an account, we may process information such as your email address and other information required to authenticate and manage your account.
Profile and business information
If you use InvoicePilot's invoicing features, you may provide information such as your name, business name, company details, address, GST information, contact details, branding preferences, and other information you choose to add to your profile.
Client and invoice information
You may create and store client details and invoice-related information, including client names, email addresses, addresses, invoice line items, amounts, taxes, due dates, and other information you enter into the service.
Payment and subscription information
When you purchase a paid plan, payment processing is handled through our payment provider, Razorpay. We may receive and store information related to your subscription status and the payment transaction as needed to provide the service.
InvoicePilot does not store your complete card or bank credentials used to complete a payment through the payment provider.
Usage information
We may collect limited information about how features are used to understand and improve the service. For example, our free invoice generator records limited anonymous event data related to feature usage and downloads. This event data is not intended to identify a specific logged-in user.
How we use your information
We may use the information we collect to:
- Create and manage your account.
- Provide invoicing, client management, and related features.
- Generate invoices and other documents you request.
- Send invoices and related emails when you use those features.
- Process subscriptions and manage paid plans.
- Provide customer support and respond to your requests.
- Maintain, secure, troubleshoot, and improve the service.
- Understand how our website and tools are used in an aggregated or limited-event form.
- Comply with applicable legal obligations.
How your information is stored and processed
InvoicePilot uses third-party infrastructure and service providers to operate parts of the platform, including Supabase for authentication and database-related functionality, and other providers where necessary for payments and email delivery.
Information may be processed by these service providers only as necessary to provide the relevant functionality and operate InvoicePilot.
When we share information
We do not share your personal information with unrelated third parties for their independent marketing purposes.
We may share information with trusted service providers when necessary to operate InvoicePilot, including providers involved in:
- Authentication and database infrastructure.
- Payment processing.
- Email delivery and communications.
- Hosting, security, maintenance, and technical operations.
We may also disclose information when reasonably necessary to comply with applicable law, enforce our terms, protect our rights, prevent fraud or abuse, or protect the security of InvoicePilot and its users.
Emails and invoice delivery
InvoicePilot may allow eligible users to send invoices to their clients by email. When you use this feature, the relevant invoice and recipient information is processed for the purpose of generating and delivering that email.
You are responsible for ensuring that you have an appropriate basis to provide client and recipient information that you enter into InvoicePilot.
Data retention
We retain information for as long as reasonably necessary to provide InvoicePilot, maintain your account and records, resolve disputes, comply with legal obligations, and enforce our agreements.
The retention period may vary depending on the type of information and how you use the service.
Your choices and account information
Depending on the nature of the information and applicable law, you may be able to request access to, correction of, or deletion of certain personal information associated with your use of InvoicePilot.
You can also update certain account and business information from within your InvoicePilot account where that functionality is available.
Security
We use reasonable administrative and technical measures designed to protect information processed through InvoicePilot.
However, no online service, transmission, or storage system can be guaranteed to be completely secure. You should also keep your account credentials confidential and use appropriate security practices when accessing your account.
Third-party services
InvoicePilot may rely on third-party services to provide specific functionality. Those services may have their own privacy policies and practices.
Our current integrations and infrastructure may include services for authentication and data storage, payment processing, and email delivery. We encourage you to review the applicable privacy information provided by those services where relevant.
Children's privacy
InvoicePilot is intended for business and professional use and is not designed for children. We do not knowingly collect personal information from children through the service.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time as our services, features, or legal obligations change.
When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.
Contact us
If you have questions about this Privacy Policy or want to contact us regarding your information, you can reach us at: